• 12-May-2022 to 11-Jun-2022 (CST)
  • Springfield, MO, USA
  • Hourly
  • Hourly
  • Full Time

Paid vacation and holidays, health-dental-vision-life insurance, 401K and profit sharing

We are Dexter, the industry's leading supplier of trailer axles, trailer parts, and trailer accessories. We excel in providing our customers with the best in value by delivering the trailer parts they need, when they need them. Dexter has all the trailer parts and accessories our customers need to keep their trailers in top towing condition. Our huge assortment of parts and accessories including trailer axles, trailer brakes, trailer hitches, trailer jacks, trailer suspension parts, and trailer tires and wheels makes us the primary supplier of trailer parts and accessories across the United States

The primary role of the Credit and Collections Representative is to contact customers for payment of outstanding account balances. The ideal candidate will be well versed in establishing and maintaining interpersonal relationships, verbal and written communication, conflict resolution, and time management. This position requires a detailed understanding of commercial collection practices and techniques, ten-key by touch, an intermediate knowledge of Microsoft Word and Excel, and an ability to work independently and in an organized fashion.

Duties include but are not limited to:

  • Call, fax, email, and write letters to assigned portfolio and arrange payment of all past due invoices.
  • Provide customers with necessary documents and assistance to ensure prompt payment of invoices.
  • Negotiate payment plans with customers and follow up as needed.
  • Communicate with Branch Managers and Sales staff for assistance in collection issues and discrepancies.
  • Assist Accounts Receivable department in resolution of customer service issues.

We are looking for a candidate that will take our core values to heart and has a strong drive to succeed in our industry.

Minimum Education Required*:

  • Associate degree (or higher) or business related field, or
  • Five years of previous related experience, or
  • Equivalent combination of education and experience

Dexter offers a competitive salary package which includes: paid vacation and holidays, medical-dental-life-vision insurance, 401K and profit sharing.

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